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Pick Total Merchandise To Provide The Perfect Promotional Products
There are many promotional merchandise suppliers out there – so what, exactly, is it that makes Total Merchandise one of the UK's most trusted suppliers of branded products?
As a reputable and long-established supplier of branded merchandise to some of the biggest businesses around the country, it's safe to say you're in safe hands when you decide to order with Total Merchandise. Our friendly team and years of experience means we're the trusted promotional product supplier for everyone from FTSE 100 businesses to kitchen table start-ups. So why choose us to be your promotional partner?
Years Of Experience
Total Merchandise was founded in 2004 by David Stoddart, Michelle Rae Stoddart and Jason O'Connor (shown together below) after they spotted a gap in the market. Since those early days, we've rocketed from three team members to just around 50 thanks to the leadership and vision of now-sole owner and Managing Director, Jason - and we're not finished yet.
TM co-founders David and Michelle (who retired in 2024) alongside TM co-founder and Managing Director Jason
With years of industry experience, you know you can trust Total Merchandise to be offer you the five-star service your business deserves. Our award-winning team of account managers are all experts in their fields and are ready and waiting to help you take your brand to the next level.
Wide Range Of Products
From branded mugs to printed pens, we have all the classic promotional giveaways your business could possibly need. But we don't stop with the tried-and-tested favourites. Rather, we pride ourselves on sourcing new and exciting products that are guaranteed to make your brand memorable to your customers for all the right reasons.
Our knowledgeable team are on-hand to help you make the perfect choices for your business and if you can't find what you're looking for, don't fret. We'll happily help you source the perfect promotional products and aren't afraid of doing the legwork required to find them for you.
Pricing Transparency
Our “Everything Included” pricing means that there are no last-minute nasty surprises when it comes to the cost of your order. Rather, the prices you see on our website are the prices you'll pay. Use the VAT toggle to add (or remove) VAT from the final figure.
Our detailed quotes also provide a full breakdown of what, exactly, you're paying for - and if you've got any queries, your account handler will be more than happy to help.
We pride ourselves on offering our customers the best possible prices for their promotional products. In fact, if you find your items like-for-like and cheaper elsewhere, our Price Match Guarantee promises to match - and often beat - the price. (Terms and conditions apply.)
Excellent Customer Experience
From the moment you first visit TotalMerchandise.co.uk, you can be assured you're in expert hands. With years of experience behind us, we pride ourselves on offering our customers a service that is friendly, helpful and seamless – and our five-star reviews speak for themselves when it comes to what our customers think!
We like to build long-lasting relationships with our customers, allowing us to develop a deep understanding of their unique business goals and marketing objectives. Discover just some of the brands we work with and contact us today to start your own journey with us.
If friendly, knowledgeable customer service appeals to you and you like the idea of having an account manager who can assist you every step of the process, choose Total Merchandise to be your promotional partner today.
Trusted By The Industry
It doesn't end there. We're a proud Charter member of the British Promotional Merchandise Association (BPMA), which is the professional body that serves the promotional products sector in the UK and Ireland.
While our thousands of "Excellent" reviews show how our clients feel about us, we're also proud to be recognised and trusted by our industry peers. We've been consecutively voted Promotional Merchandise Distributor of the Year since 2019 in the Sourcing City Awards, as well as receiving the BRIMAN Award in January 2024 in acknowledgement of our support of British-manufactured products.
Written by
Jason is our Managing Director and co-founded Total Merchandise in 2004. Sitting at the heart of the business, he's one of the most authoritative and trusted figures in the industry. Overseeing a business that's grown from a spare room start-up to an award-winning company that works with huge brands across the UK and employs more than 50 people, he sits at the heart of Total Merchandise. When he's not in the office, Jason likes to relax with music or Netflix boxsets, spend time with his family and walk his dogs.
